KW Habilitation is described by stakeholders as a “learning organization” and a positive “change agent”. It has for many years demonstrated flexibility in terms of service design and delivery so as to meet the changing needs of the community. KW Habilitation’s Executive Director Ann Bilodeau is described as a ...

Participation House Brantford is described by stakeholders as a “leader in the community”.  It has for many years demonstrated flexibility in terms of service design and delivery so as to meet the changing needs of the community.  PH Brantford’s Executive Director Sherry Kerr is described as proactive, progressive, and ...

Community Living Dufferin is described by stakeholders as “forward thinking”, “flexible”, and “person-centred” in its approach to service design and delivery.  The organization’s Executive Director Sheryl Chandler is viewed by internal and external stakeholders as an effective collaborator, a strong advocate for service improvement both locally and regionally, and ...

Developmental Services of Leeds and Grenville is described as being “an innovative organization” by Community partners. “A very professional, well respected and well connected organization to the community”. The organization’s Executive Director, Geoff McMullen, and his team demonstrate significant commitment to providing and demonstrating leadership, to continuous learning and ...

Outcomes Measurement, Reporting through Storytelling, and Innovation in the Workplace – all three learning sessions received very high grades from participants at FOCUS’ Spring Learning Event 2015! When asked to score their overall learning experience from 1-10 over 80% gave us 9/10 or 10/10!  Comments included: “An excellent interactive ...

“Access Community Services Inc. has been engaged in purposeful change over the past few years.  Through the FOCUS accreditation process, Access demonstrated that its recently revised mission, vision and values align with its strategic goals and the services it delivers.  People using services, employees and external stakeholders praised the ...

“Catulpa Community Support Services is described as being “very progressive” and “cutting edge” by its many community partners.  The organization’s Executive Director, Margaret Gallow, and her team demonstrate significant commitment to providing exceptional services to the individuals and families that they support.  A strong learning environment was evident throughout ...

Niagara Training & Employment Agency Inc. (NTEC) is awarded its 2nd 4 year accreditation! Through the validation process, Niagara Training and Employment Agency was commended by people using its services, their families, staff and community partners for taking a “people first approach” to service design and delivery. The organization ...

Congratulations to Niagara Support Services on earning its 3rd FOCUS Accreditation & Bronze Seal of Sustainability! Niagara Support Services (NSS) has earned the FOCUS bronze seal of sustainability! Through its 3rd FOCUS on-site validation, NSS demonstrated its ongoing commitment toward supporting people to live fulfilled lives in their community. ...

The FOCUS 2014 Fall Learning Event attendees took part in an interactive organizational systems thinking workshop and open space session, both facilitated by Phil Cady from CLSwest. 100% of participants gave this experiential learning event two thumbs up, and described the workshops as being a unique way to learn ...