Welcome to the Focus Accreditation

“We chose FOCUS as it was very clear they understand the DS sector and the specifics that pertain to us. FOCUS aligns well with our Mission and Vision, as it is person centred and were very professional during all interviews, and respectful to people/families meeting on their times and with the supports they required.”

Darlene Dale, Executive Director Community Living Belleville and Area, Developmental Services Sector

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WHY FOCUS?

For over fifteen years FOCUS Accreditation has been helping human service organizations in Canada improve their quality of services. Quality improvement and ongoing learning are at the heart of our accreditation process, and with over 98% annual client retention, our approach has helped numerous organizations deliver exceptional results to their communities.

Contact us to learn more about how we can help your organization improve the quality of its services and become a leader in your sector.

SECTORS OF EXPERTISE

You provide valuable support services to the people in your community.
FOCUS Accreditation is here to support you.

OUR ACCREDITATION PROCESS

The FOCUS Quality Improvement and Accreditation program was created to blend international best practices and Canadian culture to help organizations deliver world-class services to our local communities. We believe in collaboration and inclusion, so we developed our accreditation process with input from the people who use community-based human services, community stakeholders, sector experts and people like you, who work to support the people in our communities.

 

INITIAL DISCOVERY AND REVIEW

  • Initial FOCUS Information Session
  • Introductory Webinar
  • Orientation Session
  • FOCUS Current Standards
  • Evidence Guide
  • Assessment Tool
 

EVALUATION AND LEARNING

  • Access to FOCUS Quality Improvement Tools
  • Readiness Assessment
  • Regular Community of Practice Webinars
  • 1-800 Telephone and Quick Response Email Support
  • Access to a Listserv for Networking Support

RESULTS

  • Final Validation (Virtual and Onsite)
  • FOCUS PR Media Kit
  • Peer Validator Cohort
  • Widespread Recognition of Success
 

GET STARTED

Interested in learning more about how we can help your organization? Give us a call at 1.866.805.2600, email us at [email protected], or fill out the contact form on our contact page.

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POST-ACCREDITATION SUPPORT

For the 98% of our clients that return each year, accreditation is just the beginning of their organization’s growth. FOCUS is committed to helping human service organizations like yours grow beyond their first accreditation. Maintaining ongoing learning, transparency and accountability is important for every organization – and we can help yours with these opportunities for continual growth:

  • Standards reflecting current best and successful practices, in varying sectors
  • 4-year Accreditation Award
  • Seal of Sustainability for organizations accredited three times and onward
  • Learning Event
  • Community of Practice Webinars
  • Peer Validator Cohort Program
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GET INVOLVED

Interested in sharing your learning and supporting other organizations? We’d love your help. Potential opportunities for involvement may include:

  • Board Member
  • Accreditation Committee Member
  • Survey Respondent
  • Focus Group Participant
  • Special Projects Consultant

Email our Executive Director, Cheryl Whiteman at: [email protected] to inquire if there are any current opportunities.

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NEWS & LEARNING

20 Years Strong. Built on Trust. Focused on What Matters

This year, FOCUS is proud to celebrate 20 years of accreditation and service. This milestone reflects two decades of commitment to quality, accountability, and continuous improvement across the human services sector.