Outcomes Measurement, Reporting through Storytelling, and Innovation in the Workplace – all three learning sessions received very high grades from participants at FOCUS’ Spring Learning Event 2015! When asked to score their overall learning experience from 1-10 over 80% gave us 9/10 or 10/10!  Comments included: “An excellent interactive ...

“Access Community Services Inc. has been engaged in purposeful change over the past few years.  Through the FOCUS accreditation process, Access demonstrated that its recently revised mission, vision and values align with its strategic goals and the services it delivers.  People using services, employees and external stakeholders praised the ...

“Catulpa Community Support Services is described as being “very progressive” and “cutting edge” by its many community partners.  The organization’s Executive Director, Margaret Gallow, and her team demonstrate significant commitment to providing exceptional services to the individuals and families that they support.  A strong learning environment was evident throughout ...

Niagara Training & Employment Agency Inc. (NTEC) is awarded its 2nd 4 year accreditation! Through the validation process, Niagara Training and Employment Agency was commended by people using its services, their families, staff and community partners for taking a “people first approach” to service design and delivery. The organization ...

Congratulations to Niagara Support Services on earning its 3rd FOCUS Accreditation & Bronze Seal of Sustainability! Niagara Support Services (NSS) has earned the FOCUS bronze seal of sustainability! Through its 3rd FOCUS on-site validation, NSS demonstrated its ongoing commitment toward supporting people to live fulfilled lives in their community. ...

The FOCUS 2014 Fall Learning Event attendees took part in an interactive organizational systems thinking workshop and open space session, both facilitated by Phil Cady from CLSwest. 100% of participants gave this experiential learning event two thumbs up, and described the workshops as being a unique way to learn ...

We are pleased to announce the 2014 FOCUS Innovation Award winner and two finalists. The winner of the award, as determined by an independent committee, was Bethesda Services’ Curriculum of Caring. The two finalists were Community Living Dufferin’s Palliative Care Supports, and Participation House Support Services London and Area’s ...

“Community Living Timmins has made a concerted effort to create partnerships and connections in the local community that benefit people using services. There was consensus among family and community partners that services are person-centered, and staff committed to the work they do. FOCUS is pleased to include Community Timmins ...