Welcome to the Focus Accreditation

"Our agency recently completed our second accreditation with FOCUS, and it was an important acknowledgement of our services and our staffs’ dedicated work. It is a lengthy, but worthy process of a quality assurance and continual learning review, that not only recognizes agency strengths, but also guided us with suggestions and recommendations for improvement in continued quality services. It is often not what you know, but more importantly what you don’t know - that leads your path to continual learning and quality improvement."

Tom Turner, Executive Director Developmental Services of Leeds and Grenville (DSLG), May 2021

WHY FOCUS?

For over ten years FOCUS Accreditation has been helping human service organizations in Ontario improve their quality of services. Quality improvement and ongoing learning are at the heart of our accreditation process, and with over 98% annual client retention, our approach has helped numerous organizations deliver exceptional results to their communities.

Contact us to learn more about how we can help your organization improve the quality of its services and become a leader in your sector.

SECTORS OF EXPERTISE

You provide valuable support services to the people in your community.
FOCUS Accreditation is here to support you.

DEVELOPMENTAL SERVICES

Young woman in though during a counselling session

VIOLENCE AGAINST WOMEN SERVICES

Support worker with elderly man serving food

COMMUNITY SUPPORT SERVICES

DEAFBLIND SERVICES

OUR ACCREDITATION PROCESS

The FOCUS Quality Improvement and Accreditation program was created to blend international best practices and Canadian culture to help organizations deliver world-class services to our local communities. We believe in collaboration and inclusion, so we developed our accreditation process with input from the people who use community-based human services, community stakeholders, sector experts and people like you, who work to support the people in our communities.

INITIAL DISCOVERY AND REVIEW

Initial FOCUS Information Session
Introductory Webinar
Orientation Session
FOCUS Current Standards
Evidence Guide
Assessment Tool

EVALUATION AND LEARNING

Access to FOCUS Quality Improvement Tools
Readiness Assessment
Regular Community of Practice Webinars
1-800 Telephone and Quick Response Email Support
Access to a Listserv for Networking Support

RESULTS

Final Validation (Onsite and/or Virtual)
FOCUS PR Media Kit
Peer Validator Cohort
Widespread Recognition of Success

LEARN MORE ABOUT OUR ACCREDITATION PROCESS

GET STARTED

Interested in learning more about how we can help your organization? Give us a call at 1.866.805.2600, email us at admin@focusaccreditation.org, or fill out the contact form on our contact page.

GET IN TOUCH

POST-ACCREDITATION SUPPORT

For the 98% of our clients that return each year, accreditation is just the beginning of their organization’s growth. FOCUS is committed to helping human service organizations like yours grow beyond their first accreditation. Maintaining ongoing learning, transparency and accountability is important for every organization – and we can help yours with these opportunities for continual growth: