The organizations we work with vary widely in size, complexity and budget. What they all have in common is a commitment to improving service quality.
The 60+ organizations working toward meeting FOCUS standards provide various types of services, including, but not limited to:
“We’ve been involved in lots of things where we need to follow rules but in this case this was not about rules. It’s about improving the quality and support to the people and that’s the message we wanted our staff to get.”
Greg Edmiston, Executive Director, Community Living North Halton