We believe that community-based human services organizations are in a state of continuous learning – and harnessing that learning can help you create positive change for the people who use your services, for your community, and for your organization.
FOCUS’ Quality Improvement and Accreditation Program provides organizations like yours with the current standards, tools and forums to assist in providing services that meet or exceed your stakeholder expectations. Everyone benefits when an organization is transparent, accountable and committed to ongoing learning and improvement.
To provide a robust Quality Improvement and Accreditation Program that assists organizations to deliver services that meet or exceed the expectations of all stakeholders – and most importantly, the people using community-based human services.
A Community Services Network where people are supported by human services organizations committed to continuous quality improvement.
To provide leadership through connecting, empowering, supporting and accrediting community-based human services organizations.
We encourage and promote continuous quality improvement and foster a culture of organizational learning by providing: